Providence Water, although a department of the City of Providence, is regulated by state and federal agencies in addition to city policies and procedures. The quality of our treated drinking water is regulated by the US Environmental Protection Agency and the Rhode Island Department of Health. Our revenue and rate structure is regulated by the Rhode Island Public Utilities Commission.

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Service Line Connection

What is a service line connection?

Your water service line is the pipe that connects the water main in the street to your household plumbing. The material of water service pipes can vary and some households still have lead service pipes.