Providence Water, although a department of the City of Providence, is regulated by state and federal agencies in addition to city policies and procedures. The quality of our treated drinking water is regulated by the US Environmental Protection Agency and the Rhode Island Department of Health. Our revenue and rate structure is regulated by the Rhode Island Public Utilities Commission.

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News

In the fall of 2017, our Providence Water business offices will be moving to a new location conveniently situated in the heart of our retail distribution system. 

The Providence Water buildings located at 552 Academy Avenue in Providence and 430 Scituate Avenue in Cranston will be closed and operations from both facilities will be relocated to our new Central Operations Facility.  This change in location allows for quicker response times, convenient access to major highways, and greater parking availability when visiting our facility. 

Here are the Top Ten reasons why you shouldn’t open a hydrant to stay cool during high heat:

10. Opening hydrants to cool off wastes huge amounts of treated drinking water.  Hydrants are designed to help firefighters put out life threatening fires and as a result, more than 1,800 gallons of water can spew from an opened hydrant every minute it is open.  Water is a precious and limited resource and should be used wisely.

Scituate, Rhode Island: The Providence Water Supply Board and State Representative Michael Marcello of Scituate proudly held a commemoration of the 100-year anniversary of the enabling legislation that created the Scituate Reservoir for the City of Providence and related water supply system.

The event took place on Saturday, June 20, 2015 at 10am in the lobby of the Treatment Plant at 61 North Road, Rte. 116, Hope, RI  02831.

Occasionally Providence Water receives consumer questions or complaints regarding the appearance of drinking water, specifically iron-tinted discolored water. There are two major sources that can cause water to be discolored – flow changes in the water mains caused by a main leak or an open fire hydrant, and/or the water pipes in your property, often from a failing hot water heater.

Contract 7 entails replacing/relining mains and replacing lead services in the Auburn section of Cranston. Homes and businesses will continue to receive water while construction is ongoing.

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