Providence Water, although a department of the City of Providence, is regulated by state and federal agencies in addition to city policies and procedures. The quality of our treated drinking water is regulated by the US Environmental Protection Agency and the Rhode Island Department of Health. Our revenue and rate structure is regulated by the Rhode Island Public Utilities Commission.

Your browser is out of date, please upgrade to a newer version of Internet Explorer to properly enjoy our website.
Online Bill Pay will be unavailable to you, due to circumstances beyond our control, until you upgrade your browser.
We apologize for the inconvenience.

News

Frigid temperatures outside can trigger more water main breaks than normal, due primarily to the expansion and contraction of moisture in the soil surrounding the water mains that bring you your water. This shifting of soil can cause water pipes in the ground to often crack, leak or burst, as well as the inconvenience of water service interruption to some customers.

If you spot a leak in your street, call Providence Water to report the problem at 521-6300.

(Providence, RI – August 6, 2016) – Providence Water is reminding customers to be cautious and ask for proper identification when anyone presents themselves as a Providence Water contractor or employee, especially when seeking access to a residence.    

Be advised that:

Here are the Top Ten reasons why you shouldn’t open a hydrant to stay cool during high heat:

10. Opening hydrants to cool off wastes huge amounts of treated drinking water.  Hydrants are designed to help firefighters put out life threatening fires and as a result, more than 1,800 gallons of water can spew from an opened hydrant every minute it is open.  Water is a precious and limited resource and should be used wisely.

Scituate, Rhode Island: The Providence Water Supply Board and State Representative Michael Marcello of Scituate proudly held a commemoration of the 100-year anniversary of the enabling legislation that created the Scituate Reservoir for the City of Providence and related water supply system.

The event took place on Saturday, June 20, 2015 at 10am in the lobby of the Treatment Plant at 61 North Road, Rte. 116, Hope, RI  02831.

Occasionally Providence Water receives consumer questions or complaints regarding the appearance of drinking water, specifically iron-tinted discolored water. There are two major sources that can cause water to be discolored – flow changes in the water mains caused by a main leak or an open fire hydrant, and/or the water pipes in your property, often from a failing hot water heater.

Pages