Billing Information

Beginning January 2014, Providence Water has started billing all water service customers MONTHLY. MONTHLY billing makes payments for water service more affordable and gives customers more control of their water usage by providing MONTHLY consumption data.

Providence Water's Customer Service Department is located on the ground floor of our Administrative Headquarters building at 552 Academy Ave. in Providence (See Map)..

We are open from 8:30 AM through 4:30 PM (4 PM during July and August), Monday through Friday. We accept checks and money orders. We do NOT accept cash payments.

For credit card payment information, please call (866) 833-2560 or visit our Pay Bills page

For other billing inquiries, please call (401) 521-5070.

Water Rates (as of December 7, 2013)

  • Consumption unit: hundred cubic feet (HCF); approximately equal to 748 gallons.
  • Residential rate: $2.880 per HCF.
  • Commercial rate: $2.744 per HCF.
  • Industrial rate: $2.695 per HCF.
  • Examples:
    1. if a residential customer uses 25 HCF in a particular billing quarter, the WATER charge will be $72.00 (25 X 2.880).
    2. if a commercial customer uses 1100 HCF in a particular billing quarter, the WATER charge will be $3,018.40 (1100 X 2.744)
    3. a typical residential yearly water bill, based on 100 HCF per year will total $404.52. The calculation details follow:
      1. WATER USAGE: 100 HCF @ $2.880/HCF $288.00
      2. STATE SURCHARGES ON 100 HCF @ $0.21842/HCF $21.84
      3. MONTHLY SERVICE CHARGE ON A 5/8" METER: $94.68 (12 X $7.89)

Wholesale Water Rates

  • Consumption unit: million gallons (MG)
  • Rate: $1,731.16 per MG.

  • Consumption unit: hundred cubic foot (HCF)
  • Rate: $1.294904 per HCF


Monthly Service Charges

Based Upon Meter Size

Meter Size 5/8" 3/4" 1" 1-1/2" 2" 3"
Monthly Charge $7.89 $8.32 $9.58 $11.27 $15.91 $50.10
Meter Size 4" 6" 8" 10" 12"
Monthly Charge $62.77 $92.31 $126.08 $156.68 $187.28 $1,026.91


Monthly Providence Fire Protection Service Charges

Based Upon Meter Size

Meter Size 5/8" 3/4" 1" 1-1/2" 2" 3"
Monthly Charge $1.20 $1.80 $4.48 $11.95 $28.66 $77.62
Meter Size 4" 6" 8" 10" 12"
Monthly Charge $131.35 $268.67 $405.99 $620.93 $1,026.91


Monthly Private Fire Service Charges

Based Upon Service Size

Service Size 3/4" 1" 1-1/2" 2" 4"
Monthly Charge $7.51 $8.88 $10.93 $16.21 $69.28
Service Size 6" 8" 10" 12" 16"
Monthly Charge $112.95 $171.07 $238.31 $319.69 $531.68